Clerk
Company: Pacific Clinics
Location: Emeryville
Posted on: April 24, 2024
Job Description:
Who We Are
Pacific Clinics is California's largest community-based nonprofit
provider of behavioral and mental health services and support. Our
team of more than 2,000 employees speak 22 languages and are
dedicated to offering hope and unlocking the full potential of
individuals and families through culturally responsive,
trauma-informed, research-based services for individuals and
families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families,
adults, and older adults. We offer a full range of mental and
behavioral health services, foster care and social services,
housing, continuing adult education and early childhood education
programs to Medi-Cal eligible individuals and families throughout
Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange,
Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa
Clara, Solano, Stanislaus, Stockton, Tulare and Ventura
Counties.
What We Offer
- Pay Range: $16.11 - $16.73 per hour. Compensation may vary
based on skills, experience, education, and location.
- We Offer Medical, Dental & Vision benefits, retirement options,
Flex Spending, EAP, and more!
- Employee engagement and advocacy opportunities to advance our
justice, equity, diversity, and inclusion agenda across our Agency
and throughout the communities we serve. About our Program:
Child & TAY
Population served: 0-100 years old
Position Summary
This position provides program and site support in compiling,
filing, and maintenance of client records / charts in a secured,
confidential manner; processes all requests for release of
information from client charts; meet and greet clients and act as
front office personnel. Other administrative duties include
photocopying, mailroom activities, and all telephone switchboard
activities.
Essential Duties and Responsibilities
- Compiles and maintains clients' charts. Performs clerical tasks
related to the maintenance of all client medical records.
- Protects the security of clients' charts to ensure that
confidentiality is maintained.
- Pulls consumer records for daily appointments, returning
records and files to their proper file location.
- Files items sequentially in client chart according to
established filing system accurately and promptly.
- Maintains all charts in such a way that authorized staff can
easily locate items.
- Processes all release of information requests in a timely and
efficient manner ensuring that all releases of information are in
compliance with the request, authorization, clinic policy and HIPAA
regulations.
- Uses the Clinics' record storage procedures, input indexing
data into the authorized record storage and retrieval system in a
timely and accurate manner.
- Prepares charts for transfer to storage following Clinics
procedures.
- Meets and greets clients, schedules their appointments with
their doctors, and keeps track of all appointments and
follow-up.
- Maintains client financial folders up to date and file medical
eligibility. Enters prescriptions into PAT's system.
- Provides clerical support services to clinical staff.
- Assists in the completion of intake paperwork for new clients
including assisting new intakes with their financials.
- Processes and distributes all incoming and outgoing clinic mail
daily.
- Functions as part of an Agency support services team and
provides clerical support coverage at other programs and locations
as requested.
- Performs other duties and work projects as assigned. Experience
/ Requirements
- High school diploma or general education degree (GED); or
related experience and/or training; or equivalent combination of
education and experience.
- Demonstrated computer skills and working knowledge of Office
applications to be able to do light data entry.
- Basic knowledge of general computer equipment (keyboard,
monitor and printer features).Excellent customer service
skills.
- Display good written and communication skills.
- Ability to handle multi-lined telephone system.
- Bilingual in site specific language preferred.
- Must possess a valid California driver's license and maintain
an insurable driving record under the Clinics' liability policy (if
driving two or more times per week on company business) OR if
driving is not required, demonstrated ability to use public
transportation or other means to travel between sites, if
requested.
- Ability to handle multi-lined telephone system. Bilingual in
site specific language preferred. Must possess a valid California
driver's license and maintain an insurable driving record under the
Clinics' liability policy (if driving two or more times per week on
company business) OR if driving is not required, demonstrated
ability to use public transportation or other means to travel
between sites, if requested.
Physical Requirements
While performing the duties of this job the employee is frequently
required to stand or sit. The employee is required to use hands to
produce records and/or documentation in manual or electronic
format. The employee must regularly lift and/or move up to 5 pounds
and occasionally move or lift up to 10 pounds.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal
Histories in a manner consistent with ordinance 184652 Sec.189.04
(a) and San Francisco Police Code, Article 49. Section 4905.
Keywords: Pacific Clinics, Salinas , Clerk, Other , Emeryville, California
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