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RECEPTIONIST

Company: Lags Spine and Sportcare Medical Centers Inc
Location: Salinas
Posted on: February 5, 2020

Job Description:

Description: We are seeking a bi-lingual medical receptionist for our Salinas location. This position is open due to a promotion, so we are looking for an individual who wants opportunities to learn and grow with us. Our receptionist provides excellent customer service and secretarial support, including patient scheduling, appointments, confidential records, prepping patient charts, and filing. The receptionist is also responsible for the efficient operation of the front office. Must have excellent interpersonal and organizational skills.What You Will Do:

  • Greeting, acknowledging and directing everyone who comes in the clinic, in a welcoming manner while being sensitive to each patients needs and fears
  • Checking in the patients, including assisting in filling out all required forms and insurance information so billing is completed and accurate.
  • Collecting co-pays at appointment time
  • Answering telephones and scheduling appointments
  • Make follow up appointment when patients leave and follow up with cancellations and no shows
  • Screening incoming calls and routine calls; taking detailed messages such as patients name, date of birth, pharmacy name and number along with medications name, before forwarding to clinical staff and doctors
  • Check fax machine and distributing faxes accordingly
  • Maintaining and requesting supplies needed
  • Maintaining the waiting roomWe offer our employees a comprehensive benefits package that includes medical, dental, vision, life insurance, PTO, 11 Paid Holidays and 401K. Great opportunities for growth and learning. Work life balance with a five day work week. LAGS Medical Centers is a pain management group operating throughout California, Oregon, Washington, Florida & Nevada. Since 2000, the LAGS alternative approach to pain treatments has returned patients to a healthy, active lifestyle: restoring function by minimizing pain. We have over 40 locations throughout 5 states.. Requirements:
    • High School Graduate
    • Must be Bi-Lingual
    • Excellent telephone and customer service skills
    • Typing skills of 50 wpm (preferred )
    • Basic knowledge of patient accounting and insurance systems
    • Data entry and basic computer skills such as Excel, Word, Outlook etc;
    • Must be able to adapt quickly to office routine and to work with frequent interruptions
    • Knowledge in medical terminology and protocol
    • Knowledge of patients rights and medical-legal aspects for release of information (I.e., HIPAA guidelines)
    • Must pay attention to detail, stay organized, be flexible and have good communication skills

Keywords: Lags Spine and Sportcare Medical Centers Inc, Salinas , RECEPTIONIST, Administration, Clerical , Salinas, California

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