SalinasRecruiter Since 2001
the smart solution for Salinas jobs

Assistant Store Manager

Company: Spectrum
Location: Salinas
Posted on: July 26, 2020

Job Description:

JOB SUMMARY
The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel.

MAJOR DUTIES AND RESPONSIBILITIES
In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees.

Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers.

Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control.

Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed.

Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction.

Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors.

Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.
Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control.
Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings.
Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process.
Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success.

Implements and enforces the cash management policy and completes timely audits of their Spectrum store.

In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures.

Provides management with frequent updates about key events in their store.

Assists with Store Manager functions and performs other duties as requested by management.

REQUIRED QUALIFICATIONS
Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner
Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills
Significant time working inside a destination-style shopping environment
Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment
Displays passion for delivering a great customer experience during multiple roles in their career
Detail oriented and a good problem solver
High comfort level with personal technology, such as mobile devices and personal video platforms
Knowledge and ability to use computer and software applications
Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively

Education
Bachelor s Degree or equivalent work experience

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to make qualitative judgments
Some experience in implementing sales training and employee development programs
Some knowledge of identifying trends, risks and communicating those to management

RELATED WORK EXPERIENCE
1+ year: Management experience
1-3 yrs: Telecommunications/wireless experience
3-5 yrs.: Sales/Customer Service experience

WORKING CONDITIONS
Retail environment
Exposure to moderate noise level
Work hours and travel to other locations as business needs dictate
Handle a physically demanding job, lifting up to 35 lbs.
Ability to stand for prolonged periods of time
Professional attire and appearance
Valid driver s license and ability to meet Charter s motor vehicle requirements
Associated topics: associate manager, department supervisor, major gift officer, manage, manager, retail store manager, senior manager, shift supervisor, supervise, retail management

Keywords: Spectrum, Salinas , Assistant Store Manager, Executive , Salinas, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Assistant Nurse Manager of Maternal Child Health Nights
Description: A renown and progressive Medical Center in sunny, warm and coastal San Francisco Bay Area in California is very excited to announce the search for a qualified Assistant Nurse Manager of Labor and Delivery (more...)
Company: Nurse Management
Location: Emeryville
Posted on: 08/14/2020

Account Manager - September Start
Description: Job DescriptionWho We Are: As a sales agent with SelectQuote Insurance Services, you will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with (more...)
Company: SelectQuote
Location: San Pablo
Posted on: 08/14/2020

Director of Process and Analytical Development
Description: We're looking for a candidate to fill this position in an exciting company. Seeking a Director level Scientist with cell therapy manufacturing expertise to join the team of this
Company: Kelly Services
Location: San Francisco
Posted on: 08/14/2020


Technical Manager/VP of Engineering
Description: Title Technical Manager Location SFO, CA Duration 1 year conversion. Description This is a contract to hire opportunity at our enterprise client a with more than 700 billion dollars. As a Technical Manager (more...)
Company: Shimento, Inc.
Location: San Francisco
Posted on: 08/14/2020

Product Manager, Care Platform
Description: About us:Grand Rounds is a new kind of healthcare company. Founded in 2011, the company is on a mission to raise the standard of healthcare for everyone, everywhere. The Grand Rounds team goes above and (more...)
Company: Grand Rounds
Location: San Francisco
Posted on: 08/14/2020

Account Manager - September Start
Description: Job DescriptionWho We Are: As a sales agent with SelectQuote Insurance Services, you will speak to people who have responded to a variety of marketing campaigns, conduct an extensive needs analysis with (more...)
Company: SelectQuote
Location: Larkspur
Posted on: 08/14/2020

Director, Clinical Science
Description: We're looking for a candidate to fill this position in an exciting company. li Maintains scientific and clinical knowledge in the specific disease area. li As appropriate, participates in competitive (more...)
Company: Arch Oncology
Location: Brisbane
Posted on: 08/14/2020

Risk Management University Graduate
Description: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal NASDAQ: PYPL is committed to democratizing financial services and empowering people and businesses (more...)
Company: PayPal
Location: San Francisco
Posted on: 08/14/2020

Associate Clinical Study Manager
Description: BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who (more...)
Company: BeiGene
Location: Emeryville
Posted on: 08/14/2020

Senior Manager Product Design, End User Experience
Description: Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver (more...)
Company: Splunk
Location: San Francisco
Posted on: 08/14/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Salinas RSS job feeds