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Service Director- Mazda and VW

Company: Cardinale Mazda - Salinas
Location: Salinas
Posted on: November 24, 2022

Job Description:

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups. What We Offer: 150k-240k Salary Potential
Health, Dental, and Vision offered after 90 days
Each year we look to provide the very best insurance we can offer.
401k provided by nationwide and Pangea Wealth
Ancillary insurance provided by Allstate
FSA and HSA offered.
Life Insurance provided for and paid by Cardinale Automotive Group. Responsibilities: Managing Volkswagen and Mazda stores
Responsible for all Service personnel, marketing and profitability of dealership Service Operations
Train all advisors, technicians and valets on dealership procedures
Manage technician and Service Employee productivity
Observe, encourage and inspire all Service Employees to secure customer loyalty
Forecast sales, gross profits and expenses
Maintain an at or above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction
Develop and execute effective customer relations policies
Hold weekly departmental meetings and set sales and service goals
Interact with outside vendors and other dealership management
Other duties may be assigned Qualifications: Ability to be analytical, problem solve and multi-task
Self-motivated enthusiastic presence in a team environment
Strong written and communication skills
Consistent and stable work history
Valid driver's license and clean driving record
Professional appearance and work ethic
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Able to work with little supervision We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Cardinale Mazda - Salinas, Salinas , Service Director- Mazda and VW, Executive , Salinas, California

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