Overnight Front Desk Agent
Company: Marriott Hotels Resorts
Location: Half Moon Bay
Posted on: April 1, 2026
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Job Description:
Description POSITION SUMMARY Process all guest check-ins by
confirming reservations, assigning room, and issuing and activating
room key. Process all payment types such as room charges, cash,
checks, debit, or credit. Process all check-outs including
resolving any late and disputed charges. Answer, record, and
process all guest calls, messages, requests, questions, or
concerns. Coordinate with Housekeeping to track readiness of rooms
for check-in. Communicate parking procedures to guests/visitors and
dispatch bell staff or valet staff as needed. Supply guests with
directions and information regarding property and local areas of
interest. Run daily reports (number of arrivals, departures),
identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer
system. Cash guests' personal checks and traveler's checks. Count
bank at the beginning and end of shift. Balance and drop receipts
according to Accounting specifications. Follow all company safety
and security policies and procedures; report accidents, injuries,
and unsafe work conditions to manager. Follow all company policies
and procedures; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors. PREFERRED QUALIFICATIONS Education:
High school diploma or G.E.D. equivalent. Related Work Experience:
No related work experience. Supervisory Experience: No supervisory
experience. License or Certification: None At Marriott
International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We
actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our
associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis
protected by applicable law. Marriott International considers for
employment qualified applicants with criminal histories consistent
with applicable federal, state and local law.
Keywords: Marriott Hotels Resorts, Salinas , Overnight Front Desk Agent, Hospitality & Tourism , Half Moon Bay, California
