Field Service Technician

Company: DVBE Connect
Location: Salinas
Posted on: August 7, 2022

Job Description:

Candidates must have hands-on experience with Variable Frequency Drives.
Job Summary:Under minimal to no supervision, troubleshoot and repair electrical equipment, controls, circuits, andinstrumentation at field locations. Communicate the status of projects to internal departments andcustomers.
Functions:--- Act as a company representative to contractors and customers--- Setup and startup various instrumentation and electrical devices including PLC's--- Review project electrical schematics and diagrams prior to going out into the field to ensure proper application and installation of equipment--- Effectively diagnose problems and perform necessary repairs including the replacement of defective parts, electrical wiring and panel modifications, and troubleshooting--- Make knowledgeable recommendations to customers on equipment repairs--- Establish service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests--- Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements--- Prepare drawings and program modifications for final documentation--- Complete customer service reports per project to ensure service requests are being completed, tracked, and monitored--- Update internal departments and Field Service Manager on project status--- Maintain copies of calibration sheets and loop forms for all site start-ups--- Maintain contact with customers on assigned projects--- Communicate start-up progress to Field Service Coordinator and/or Field Service Manager and other internal departments--- Train customers on system operations and capabilities including preparing training materials.--- Required to be on call at least two weeks annually--- Perform all other duties as assigned
Education and Experience:--- High School or GED and experience required or--- Associates degree in electronics or related field--- 1 year of technical field experience or related field
Knowledge and Skills:--- Excellent communication skills: verbal and written--- Knowledge of technical report writing--- Knowledge of electrical and electronic principles, calibration standards, and basic components--- Knowledge of electronic and electro-mechanical devices--- Knowledge of troubleshooting electrical devices, PLC control panels and programs--- Understanding of electrical controls, P & ID diagrams, and instrumentation loop--- Ability to read and understand electrical drawings--- Knowledge of MS Office (Word, Excel, Outlook, Access)--- Knowledge of client products, parts, and servicesTraining and License Requirements:--- Successful completion of client's general safety training within first 180 days of employment--- Must have a valid class C California driver's license and insurance--- Confined space training--- Fall protection training--- Arc Flash training
Physical Demands:--- Lift up to 50 lbs. unassisted--- Regularly required to sit, stand, bend, kneel, and reach--- Required to use various hand tools and calibration instruments--- Regularly required to walk for long periods of time--- Regularly required to drive at least 50 miles to job sites--- Ability to climb ladders and stairs (at least 20 feet high) using proper safety equipment--- Ability to enter confined spaces
Work Environment:--- Work performed in an office environment--- Work performed indoors /outdoors at construction sites, water, and wastewater treatment facilities--- Work safely around high voltage equipment--- Required to travel to off-site locations and stay overnight as needed--- Ability to work in all types of weather conditions

Keywords: DVBE Connect, Salinas , Field Service Technician, IT / Software / Systems , Salinas, California