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Assistant Restaurant Manager

Company: Pebble Beach Resorts
Location: Pebble Beach
Posted on: May 3, 2021

Job Description:

Company Background:

For nearly a century, friends and family, celebrities and athletes, world travelers and locals alike, have all flocked to Pebble Beach Resorts. This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay and Del Monte Golf Course.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational presented by DELL Technologies, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Pebble Beach Golf Links has hosted six U.S. Opens, five U.S. Amateurs, one PGA Championship and numerous other tournaments.

Job Summary:

The Assistant Restaurant Manager will assist Restaurant Managers in all aspects of the restaurant operations to ensure five-star service standards. The Assistant Manager will be responsible for maximizing the financial performance of restaurant operations by providing the highest possible guest service, products, and by fostering a positive work environment for all employees.

Essential Duties & Responsibilities:

  • Participate in recruitment, hiring, promotion and termination of personnel.
  • Control labor, operating, food & beverage costs.
  • Be a hands-on Leader by providing handson assistance whenever necessary.
  • Prepare employee performance reviews and handle any necessary follow-up action.
  • Complete payroll preparation including totaling time cards and entering hours on computer sheet, if required.
  • Prepare employee documents, ETRs, personnel requisitions and leave requests.
  • Ensure the accurate completion of monthly dry goods inventories and provide controls to ensure the proper handling and accounting.
  • Provide all employees with training manuals and any other documentation as required.
  • Conduct huddles on a daily basis.
  • Work with Chef de Cuisine on changing out menu items regularly as part of our Qual process
  • Perform housekeeping and maintenance walkthrough, generate report and follow up with appropriate maintenance requests.
  • Oversee menu printing and coordinate micros changes.
  • Train, develop and motivate staff to exceed established service standards and PBC Universal Service Standards.
  • Ensure that on-going service training programs are provided covering service and sales techniques, including incentive sales contests.
  • Handle special requests, complaints and billing discrepancies; offer compensation where appropriate.
  • Review guest comment cards; keep records of incidents requiring communication with guests.
  • Keep staff informed of VIP and group schedules and any other special arrangements and events and hotel activities.
  • Interface with all departments, especially golf department to ensure business trends for scheduling and world-class service.
  • Uphold company standards of conduct, grooming, dress and personal hygiene.
  • Represent the restaurant at all appropriate meetings such as staff, pre-convention, training and Food and Beverage meetings.
  • Closely monitor quality and appropriateness of all operating equipment.
  • Provide input on all capital expenditures.
  • Follow all PBC, local, state and federal health and safety standards, alcohol awareness and ABC guidelines.
  • Other projects as assigned by the Food and Beverage Director or General Manager.

Absolutely Required Skills:

  • 3+ years experience in a management capacity, preferably with a 4 or 5-star resort.
  • Must be knowledgeable about all aspects of beverage operations.
  • Excellent management, motivational. communication and organizational skills required
  • Knowledge of food, wine and spirits required.
  • Excellent interpersonal skills and ability to handle difficult people and situations in a professional manner.
  • TIPS certification needed within 90 days of hire.
  • SMS and Microsoft Office, Word, Excel and Outlook.

Physical Requirements:

Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Ability to carry and balance dish ware and glassware in the course of service. Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds.

Why work for us:

  • Enjoy world-class health and wellness benefits after the 90th day of employment. Comprehensive health and life insurance allow you peace of mind. Our state-of-the-art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your familys health needs free of cost.
  • We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
  • Golf on the greatest courses. Even if you dont golf, youll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
  • Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
  • Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.

COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees will be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employees first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keywords: Pebble Beach Resorts, Salinas , Assistant Restaurant Manager, Other , Pebble Beach, California

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