Company: City of Monterey
Posted on: May 3, 2021
The Police Services Technician is a non-sworn position and is
assigned to the Jail and Records Section of the Monterey Police
Department. All candidates who successfully complete this
recruitment process will be placed on an Eligibility List. The
Eligibility List established by this recruitment may be used to
fill future Police Services Technician vacancies which may occur
during the 12-month active period of the list.
The Police Services Technician position requires the ability to
work with people under adverse conditions with sensitivity and
understanding. The successful candidate must be willing to accept
responsibility for the care and safety of prisoners, perform
record-keeping duties, interact with the public while delivering
exceptional customer service, and be willing to work day or evening
shifts, weekends, holidays, and overtime.
Application Process A limited number of applicants who clearly show
that they most closely meet the needs of this position in terms of
training, experience, education, and other job-related
characteristics will be accepted to participate in the selection
process. This process will include evaluation and initial screening
of the standard on-line City application to determine which
candidates progress to the next phase of the recruitment process.
The subsequent selection process may include a written test/written
exercise, performance exercise, panel interview, and a final
departmental interview. As a condition of employment, the selected
candidate may be required to successfully pass a physical exam
including a drug screen, a Livescan fingerprint background check,
and a reference check. The Human Resources Department reserves the
right to make changes to components of the examination process.
Candidates who successfully complete all components of this
recruitment process will be placed on an eligibility list. The
eligibility list is active for 12-months and may be used to fill
additional vacancies including lower-level positions determined to
have similar duties and requirements.
SUMMARY: Under general supervision, to search, book, care for, and
release prisoners; to perform all aspects of police records
functions; protect the security and integrity of confidential and
sensitive information; to release police records information to
authorized persons; to dispatch information and maintain contact
with officers in the field; to answer the telephone and greet the
public at the department information counter, providing a variety
of information and assistance; and to do related work as
DISTINGUISHING CHARACTERISTICS: Employees at this level receive
occasional instruction or assistance as new, unusual or unique
situations arise and are fully aware of the operating procedures
and policies within the work unit. This position is distinguished
from the higher level Senior Police Services Technician in that the
latter is the first level supervisory position in the Police Jail
and Records Unit. Examples of Duties
ESSENTIAL FUNCTIONS: Essential functions, as defined under the
Americans with Disabilities Act, may include any of the following
representative duties, knowledge, and skills. Factors such as
regular attendance at the job are not routinely listed in job
descriptions, but are an essential function. Essential duties and
responsibilities may include, but are not limited to, the
- Search, photograph, fingerprint and book incoming prisoners of
the same sex.
- Establish and update booking records; inventories and take
custody of inmate property.
- Place prisoners in cells.
- Prepare and serve meals to prisoners.
- Monitor inmate health and safety; take and place telephone
calls relating to prisoners.
- Preserve evidence; accept bail and release prisoners; transport
equipment, evidence, and prisoners; give testimony in court;
perform intoxilyzer tests and record results.
- Prepare reports regarding prisoner conduct and jail
- Perform a variety of records maintenance and report preparation
assignments for the Department.
- Index case records and incident reports.
- Process and file Notices to Appear, citations, warrants, and
other documents; maintain and update daily logs.
- Maintain recordkeeping systems for lost and stolen
- Inventory, book, process and record, through a chain of
custody, evidence and other types of property (this includes
firearms, controlled substances, sexual assault kits, etc.).
- Process information for searching, updating, and revising
- Compile periodic reports.
- Operate a radio to maintain contact with officers in the field
and provide records information as needed.
- Access and operate numerous local, state, and federal databases
and telecommunications systems to input and request
- Confirm outstanding warrants with other law enforcement
- Answer the telephone and greet the public at an information
counter, providing a variety of information and referring them to
other staff as appropriate; operate a variety of office
- Will work various assigned shifts and hours, including night
shifts, holidays, weekends and occasional required overtime.
- Support the relationship between the City of Monterey and the
general public by demonstrating courteous and cooperative behavior
when interacting with citizens, visitors, and City staff.
- Maintain confidentiality of work-related issues and City
- Perform other job-related duties within the scope of this job
classification as assigned.
Education: Graduation from high school or GED equivalent. College
coursework and a Bachelors Degree is highly desired.
Experience: One (1) year of clerical experience. Knowledge and
proficiency of computerized word processing and spreadsheets. One
(1) year of work experience in a position requiring extensive
public contact with customer service is highly desirable.
An equivalent combination of education and experience may be
LICENSE AND CERTIFICATION:
- Must possess a valid California Drivers License upon time of
appointment and be insurable with the Citys standard insurance
rate, unless otherwise approved by appointing authority.
- Completion of the Police Records Training within the first year
- Completion of the California Correctional Officer Academy
within the first year of initial employment, supplemented by 24
hours of annual training approved by Standards and Training for
- Completion of First Aid and CPR certification within six months
- Ability to pass a thorough background check, polygraph and
- Pass City physical examination.
KNOWLEDGE AND SKILL:
- Modern office methods and equipment; use of computer hardware
and software required;
- Development and maintenance of electronic and manual filing and
recordkeeping systems and spreadsheets.
- Correct English usage, spelling, grammar, and punctuation.
- Pertinent Federal, State and local laws and ordinances.
- Fundamentals of municipal law enforcement and police
- Fundamentals of Community Oriented Policing and Problem Solving
(COPPS) and the familiarization between law enforcement and
- Learning the laws of arrest and rules of evidence.
- Learning the laws, rules, and requirements for release of
information from police records.
- Learning procedures, methods, and policies for the booking,
care, and custody of prisoners.
- Learning to operate telecommunications and computer systems;
experienced with common business computer applications including
but not limited to: MS Word, Powerpoint, and Excel
- Establishing and maintaining a cooperative working relationship
with fellow employees, sworn personnel, representatives of other
law enforcement agencies and the general public, including victims,
suspects and persons convicted of serious and violent crimes, and
people with mental illness.
- Dealing tactfully and effectively with a variety of individuals
who may be emotional, hostile, irate, under the influence of
alcohol or drugs, active or passive resistance from prisoners.
- Reading and understanding departmental policies, instructions,
laws and regulations.
- Preparing clear and accurate reports.
- Physical agility.
Police Services Technicians will be evaluated by a doctor and must
be found to be free from any physical, emotional, or mental
condition that might adversely affect the exercise of the powers of
their duties; This includes whether the candidate has a bias
against race or ethnicity, gender, nationality, religion,
disability, or sexual orientation.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
- Standing & Walking Standing for extended periods of time and/or
walking distances (1 or more miles).
- Sitting - Ability to work in a seated position at a computer
station for extended periods of time.
- Lifting - Ability to safely lift over to 50 pounds; use proper
lifting techniques including bending at the knees.
- Climbing - Ability to ascend 10 ft. or more up ladder(s).
- Manual Dexterity - The ability to perform multiple work
activities requiring a significant level of physical and mental
coordination, such as accurate field measuring, repair and
calibration of instruments, booking prisoners, computer keyboarding
- Visual - Acuity for driving long periods; reading literature
for long periods; industry warning signs and instruments; reading
maps and diagrams, computer screen.
- Hearing and Speech Must be able to hear a variety of warning
devices including alarms or calls for help; ability to communicate
in person, before groups and over the telephone.
- Mobility - Ability to operate a motor vehicle, and reach, push,
pull, stoop, bend, and squat.
- Reflexes - Ability to quickly and automatically respond to
emergency and safety situations.
This position requires a combination of work in a jail and office
setting. Employees are exposed to inclement weather, noise, dust,
grease, fumes, gasses and potentially hazardous materials.
Employees must be able to respond physically to alarms and/or calls
for help, and be in a full sprint from a standstill, in a matter of
seconds. Employees must have the mental acuity to act under stress
in life threatening situations, and to maintain calm efficient
judgment. Employees may be subjected to verbal and physical abusive
behavior, threats, insults, and be in contact with persons that
carry weapons and communicable diseases. Employees may interact
with upset staff and/or public and private representatives in
interpreting and enforcing departmental policies and procedures.
This position requires the ability to work a flexible schedule
including weekends, evenings, nights and holidays and the ability
to be available for work on an emergency basis.
DISASTER SERVICE WORKERS
All City of Monterey employees are designated Disaster Service
Workers through state and local law (California Government Code
Section 3100-3109). Employment with the City requires the
affirmation of a loyalty oath to this effect. Employees are
required to complete all Disaster Service Worker-related training
as assigned, and to return to work as ordered in the event of an
Keywords: City of Monterey, Salinas , Police, Other , monterey, California
Didn't find what you're looking for? Search again!