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Members Service Representative

Company: Robert Half International
Location: Moss Landing
Posted on: June 6, 2021

Job Description:

Seeking Member Service Representatives! OfficeTeam is in need of an articulate, highly-skilled Member Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. If you're looking for a part-time position in Moss Landing, California, this Customer Service Representative opportunity could be for you! What you get to do every single day - Provide accurate, friendly customer service in a timely fashion - Manage the fielding and sending of important written business correspondence - Receive and place telephone calls - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Experience using Microsoft Office - Strong problem-solving skills - Strong communication skills, both verbally and in writing - Deep understanding of Customer Satisfaction - Command of Assist Customers - Solid understanding of Email Correspondence - Foundational knowledge in customer service - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred - Customer service and office administrative skills If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Keywords: Robert Half International, Salinas , Members Service Representative, Other , Moss Landing, California

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