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Transportation Manager

Company: Pebble Beach Resorts
Location: Pebble Beach
Posted on: June 6, 2021

Job Description:

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have all flocked to Pebble Beach Resorts. This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay and Del Monte Golf Course.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational presented by DELL Technologies, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Pebble Beach Golf Links has hosted six U.S. Opens, four U.S. Amateurs, one PGA Championship and numerous other tournaments.

Job Summary:

Oversee the efficient, successful and cost-effective operation of a World Class Service Transportation Department.

Essential Duties & Responsibilities:

  • Ensure that staff members are aware of daily business activity including VIP, group schedules, and any other special transportation arrangements.
  • Timely and accurate scheduling of personnel to meet business needs and within budgetary limitations.
  • Develop and motivate staff to meet and exceed established service standards.
  • Ensure that all vehicles are kept to the PBC standard of cleanliness.
  • Coordinate with Fleet Maintenance all necessary and scheduled maintenance.
  • Knowledge of current DOT, DMV, PUC and CHP Class B and C driver regulations.
  • Manage record keeping and drug and alcohol testing requirements.
  • Conduct personal performance reviews and evaluations of staff members.
  • Conduct disciplinary reviews and implement employee action plans including follow-up meetings with staff member.
  • Monitor the daily posting of transportation revenue charges and any other special arrangements.
  • Manage the planning and booking of group transportation requirements including attendance at pre-conference meetings.
  • Carry out necessary post conference follow-up and data collection.
  • Manage daily revenue breakdown and voucher audit and appropriate reports to the PBC Accounting Department.
  • Monitor training of supervisors, dispatchers/operators, drivers, group coordinators and any other staff members.
  • Ensure that all drivers have current Class B or C drivers license and provide training when necessary.
  • Act as Liaison to all internal customers (sales, conference services, marketing, resort operations, special event staff, fleet maintenance, golf courses and safety).
  • Coordinate and communicate daily report transportation issues to appropriate Senior Staff, internal customers, guests, and employees.
  • Successful planning and execution of PBC Transportation needs for company sponsored Special Events.
  • Able to fill-in as Supervisor, Dispatcher, Group Coordinator, and Driver.
  • Effective management of the Profit and Loss account including forecasting revenues and controlling expenses.
  • Knows, models, and integrates PBC culture (mission, values, and standards).
  • Comply with the Pebble Beach safety and health policies and procedures.
  • Other duties as assigned by the VP & GM of The Inn.

Required Skills:

  • Knowledge of current DOT, DMV, PUC and CHP Class B drivers regulations, record keeping and drug and alcohol testing requirements.
  • Able to work flexible hours including weekends, holidays and overtime.
  • Excellent customer service skills.
  • Supervisory, time management and problem-solving skills required.
  • Proficient computer skills to include, but not limited to, Microsoft Office programs.
  • Have and maintain a valid California Drivers License with 2 (two) points or less.

Desired Skills:

  • Knowledge of data entry and hotel systems helpful.
  • One-year hotel or resort experience preferred.
  • Working knowledge of Pebble Beach Resort and the Monterey Peninsula.

Why work for us:

  • Enjoy world-class health and wellness benefits after the 90th day of employment. Comprehensive health and life insurance allow you peace of mind. Our state of the art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your familys health needs free of cost.
  • We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
  • Golf on the greatest courses. Even if you dont golf, youll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
  • Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
  • Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.

COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees will be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employees first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keywords: Pebble Beach Resorts, Salinas , Transportation Manager, Other , Pebble Beach, California

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