About the Position: This position is being hired for the
California Medical Detachment. The Mission: To provide quality
primary health care for all Tri-service fighting forces at the
Defense Language Institute and the Naval Postgraduate School, and
enrolled family members; to provide accessible, safe, high-quality
compassionate and customer-focused patient care; to provide
preventative health care and promote healthy lifestyle through
Learn more about this agency
- Performs the full range of receptionist, recordkeeping, and
miscellaneous clerical duties within the ambulatory setting.
- Enters, manipulates, and/or retrieves information and data from
- Completes request forms, manually or automated, for individual
patient orders, blood work, and other requests.
- Maintains and monitors patient appointment schedules for the
- Schedules appropriate patient appointments manually.
- Coordinates and/or schedules patient appointments with other
clinics or specialties.
- Receives patients and visitors as the initial point of contact,
in person or telephonically.
- Monitors and manages the Army Medicine Secure Messaging System
(AMSMS) at the clinic/practice level
- Obtains identifying information and determines the nature of
- Ensures the patient completes all necessary forms prior to
being seen by the provider.
Occasional travel - You may be expected to travel for this
0679 Medical Support Assistance
Conditions of Employment
- Appointment may be subject to a suitability or fitness
determination, as determined by a completed background
- Subject to a satisfactory completion of a Childcare National
Agency Check with Inquiries (CNACI).
- Pre-employment immunizations screening required.
- Mandatory seasonal influenza vaccination required or proof of a
- A fully qualified typist is required.
- Occasional TDY required up to 5%
- Incumbent is expected to make every attempt to report for duty
on time, and/or remain on duty during severe weather
- Physical Exam may be required.
- May be required to obtain/Maintain a certification in Community
Basic Life Support (CPR)
- May be required to work weekends, call cuties and evening.
- This is an inclement weather essential position.
Who May Apply: Only applicants who meet one of the employment
authority categories below are eligible to apply for this job. You
will be asked to identify which category or categories you meet,
and to provide documents which prove you meet the category or
categories you selected. See Proof of Eligibility for an extensive
list of document requirements for all employment authorities.
- 30 Percent or More Disabled Veterans
- Current Department of Army Civilian Employees
- Current Permanent Department of Defense (DOD) Civilian Employee
- Domestic Defense Industrial Base/Major Range and Test
Facilities Base Civilian Personnel Workforce
- Executive Order (E.O.) 12721
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Military Spouses, under Executive Order (E.O.) 13473
- Non-Appropriated Fund Instrumentality (NAFI)
- Non-Department of Defense (DoD) Transfer
- Office of Personnel Management (OPM) Interchange Agreement
- People with Disabilities, Schedule A
- Priority Placement Program, DoD Military Spouse Preference
- Veterans Employment Opportunity Act (VEOA) of 1998
- Veterans Recruitment Appointment (VRA)
In order to qualify, you must meet the education and/or
experience requirements described below. Experience refers to paid
and unpaid experience, including volunteer work done through
National Service programs (e.g., Peace Corps, AmeriCorps) and other
organizations (e.g., professional; philanthropic; religious;
spiritual; community; student; social). You will receive credit for
all qualifying experience, including volunteer experience. Your
resume must clearly describe your relevant experience; if
qualifying based on education, your transcripts will be required as
part of your application. Additional information about transcripts
is in this document.
Specialized Experience: One year of specialized experience
equivalent to the GS-4 grade level in the Federal service which
includes performing work such as receptionist, recordkeeping,
clerical, or administrative support functions that included duties
such as receiving customers, maintaining charts, files, or records;
providing information to customers, other professionals and the
general public and utilizing a personal computer and office
automation software programs.
Education: Four years of education above the high school level
obtained in an accredited business, secretarial or technical
school, junior college, college or university.
Combination of Education and Experience: A combination of
education and experience may be used to qualify for this position
as long as the computed percentage of the requirements is at least
100%. To compute the percentage of the requirements, divide your
total months of experience by 12. Then divide your semester hours
of education beyond two years (total semester hours minus 60) by
60. Add the two percentages.
You will be evaluated on the basis of your level of competency
in the following areas:
- Computer Skills
- Customer Service
- Health Care Data Entry and Management
Time in Grade Requirement: Applicants who have held a General
Schedule (GS) position within the last 52 weeks must have 52 weeks
of Federal service at the next lower grade or equivalent
FOREIGN EDUCATION: If you are using education completed in
foreign colleges or universities to meet the qualification
requirements, you must show the education credentials have been
evaluated by a private organization that specializes in
interpretation of foreign education programs and such education has
been deemed equivalent to that gained in an accredited U.S.
education program; or full credit has been given for the courses at
a U.S. accredited college or university. For further information,