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Bilingual Office Assistant II

Company: County of San Benito
Location: Hollister
Posted on: June 6, 2021

Job Description:



This position is scheduled to receive a $1000 bonus on July 30, 2021.

Under general supervision, to perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required.


This is the second working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of office, administrative, and general support work which requires previous background and experience. This class is distinguished from Office Assistant I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County/department/unit functions, procedures, and policies. It is distinguished from Office Assistant III in that Office Assistant III incumbents perform more specialized and complex work and may have day-to-day responsibility for an assigned work area. Also, incumbents in the Office Assistant III class may provide lead direction and work coordination for other staff.


A variety of County supervisory or management positions, depending upon the department or program area where assigned.


This is not a supervisory class. Examples of Duties / Knowledge & Skills

Performs a variety of office, administrative, and general support assignments

Gathers, assembles, organizes, and tabulates data and information serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff

Receives, sorts, and distributes mail

Maintains and updates records and information retrieval systems Records and logs invoices, claims, and other documents

Types/word processes and proofreads a variety of documents and material

May work on special reports, projects, and publications

May assist with maintaining family support and/or public assistance records

May update and maintain computerized records and generate reports May use spreadsheets and other special computer software

Operates office equipment.

Minimum qualifications & Requirements

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

One year of previous administrative, office, and general support work experience comparable to that of an Office Assistant I with San Benito County.

Supplemental information

Knowledge of:

Policies and procedures of the Department and unit where assigned.

Good public relations techniques.

Maintenance of files and information retrieval systems.

Computers and software used in office and administrative support work.

Modern office methods and procedures.

Correct English usage, spelling, grammar, and punctuation.

Basic mathematics.

Ability to:

Perform a variety of administrative, office, and general support work with minimal guidance and supervision.

Read, interpret, and apply policies, procedures, and regulations.

Follow oral and written directions.

Type or use word processing software at an acceptable speed to meet production requirements.

Gather and organize data and information.

Maintain and update records and reports.

Operate a computer and use department software in the performance of assigned work.

Operate and use office equipment.

Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.

Establish and maintain cooperative working relationships.

In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.

Keywords: County of San Benito, Salinas , Bilingual Office Assistant II, Other , Hollister, California

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