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Director of Event Operations

Company: Hyatt
Location: Monterey
Posted on: June 9, 2021

Job Description:

To learn more about Davidson Hotels & Resorts visit our website, www.DavidsonHospitality.com and apply today!

The Director of Event Operations is responsible for all elements of the hotel's group and events department, from planning to execution.

Reporting directly to the General Manager, this role will focus on servicing group and events bookings, acting as the liaison between Meeting Planners and the hotel staff. Responsibilities include detailing all food, beverage and A/V needs, managing room blocks, billing and final review.

The role will also manage event and catering operations, including managing the banquet, catering and beverage team. These responsibilities also require interfacing with all hotel departments to ensure events are executed successfully, exceeding client expectations.

Responsibilities include, but are not limited to:

  • Developing and delivering brand-appropriate event experiences including activations, dcor, theming, food and beverage concepts
  • Successful execution of all group, banquet/event bookings including planning, set-up, delivery, departure and billing
  • Effectively coordinating all hotel departments to ensure successful execution of all group and event bookings
  • Coach and mentor the Event Planning Manager(s)
  • Facilitation of payroll, reports, forecasts, point of sale procedures, inventory, and budget for food and beverage functions
  • Responsible for achieving prescribed guest satisfaction scores for group travel, meetings, and events
  • Review and assign group sales files to appropriate CS Managers for detailing and facilitating events
  • Serve as a liaison between Meeting Planners, Sales Department, and Operational Staff
  • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
  • Facilitate B.E.O. Meetings and attend any other required meetings
  • Conduct function space audits
  • Ensure event spaces are maintained according to hotel operating standards and compliant with all department of health regulations

Qualifications

This position is a full-time management position. Given the dynamics of events, the position will require a flexible work-week, including weekends according to business needs.

  • 5 years' experience as an Event Services Manager/Event Planning Manager in a hotel
  • 2 years of direct management or supervisor experience
  • Exceptional verbal and written communication skills
  • Detail orientated, self-motivated, creative, highly-organized
  • Previous experience with hotel event management software such as Envision, Delphi, CVENT, and Oracle

Benefits

Our Company culture fosters teamwork, guest service, and individual accountability. We deliver exceptional service, quality, and value to every guest, every time. This is the driving philosophy of our business. We want our hotels to be the best and our guests to be exceedingly satisfied. To achieve that goal, we hire the most highly qualified people and provide a competitive benefits package which includes:

  • Health Insurance (3 plans)
  • Dental Insurance
  • Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Company paid Basic Life Insurance
  • Company paid Accidental Death & Dismemberment
  • Company paid Short Term Disability
  • Company paid Long Term Disability
  • Short Term Disability Buy Up
  • Educational Assistance Program
  • 401k Plan with match up to 6%
  • Davidson We Care Team Member Assistance Program
  • Discounted hotel room rates with Hyatt Hotels and Davidson Hotels

To learn more about Davidson Hotels & Resorts visit our website, www.DavidsonHospitality.com and apply today!

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre - Employment Drug Testing and Background check required

Source: Hyatt Brands

Keywords: Hyatt, Salinas , Director of Event Operations, Other , Monterey, California

Click here to apply!

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