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Server - The Tap Room - Fairway One (Full Time & Part Time)

Company: Pebble Beach Resorts
Location: Pebble Beach
Posted on: June 12, 2021

Job Description:

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have all flocked to Pebble Beach Resorts. This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay and Del Monte Golf Course.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational presented by DELL Technologies, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Pebble Beach Golf Links has hosted six U.S. Opens, five U.S. Amateurs, one PGA Championship and numerous other tournaments.

Job Summary:

The Server provides outstanding customer service to guests. Previous serving experience required. Must be available to work flexible shifts including weekends and holidays. Eligible for Union benefit package.

Essential Duties & Responsibilities:

  • Stock side station with juices, tea, ice and waters.
  • Set-up work station tables with china, glass, silver, condiments, flowers and napkins.
  • Greet guests, introduce menu or buffet layout and describe special items.
  • Offer beverages after greeting guests.
  • Answer questions regarding style, presentation, quality and price of all food and beverages.
  • Take the guests' food and drink orders.
  • Open bottle and pour wine, refilling glasses for wine, water and other beverages as needed.
  • Observe guests' progress and respond in a timely way to their needs.
  • Place orders on a tray in kitchen with necessary condiments, carry orders to the table and serve to the correct person.
  • Strive to increase the guest check through suggestive sales techniques and alternatives.
  • Prepare guest check, using Micros point of sale system, collect and process payment correctly.
  • Maintain assigned table and station cleanliness, tidiness and order.
  • Close side work by cleaning area, re-stocking supplies and refilling condiments.
  • Prepare back kitchen, stock supplies, including bagels and muffins, make coffee and buff tables.
  • Set-up and break down special events and buffets, to include moving tables, chairs and other furniture as necessary.
  • Remove used dishes and maintain table during meal or buffet by replacing utensils as necessary and refolding napkins.
  • Serve guests from buffet upon request.
  • Transport food from kitchen to buffet table in restaurant, as needed.
  • Ensure general housekeeping, including cleaning of fixtures, appliances, counters, dusting, and sweeping.
  • Comply with all Pebble Beach Company safety, health and general policies and procedures.

Absolutely Required Skills:

  • Food safety & TIPS certifications required.
  • Previous experience serving required.
  • High school diploma or equivalent.

Physical Requirements:

Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Ability to carry and balance dish ware and glassware in the course of service. Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds.

Why work for us:

  • We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
  • Golf on the greatest courses. Even if you dont golf, youll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
  • Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
  • Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.

COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees will be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employees first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keywords: Pebble Beach Resorts, Salinas , Server - The Tap Room - Fairway One (Full Time & Part Time), Other , Pebble Beach, California

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