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Order Taker - In-Room Dining (Part Time)

Company: Pebble Beach Resorts
Location: Pebble Beach
Posted on: June 12, 2021

Job Description:

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have all flocked to Pebble Beach Resorts. This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay and Del Monte Golf Course.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational presented by DELL Technologies, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Pebble Beach Golf Links has hosted six U.S. Opens, five U.S. Amateurs, one PGA Championship and numerous other tournaments.

Job Summary:

The Order Taker accurately and quickly take guest food orders over the telephone. Answer questions about all hotel menus and their hours of operation. Deliver guest orders as needed. Eligible for Union benefit package.

Essential Duties & Responsibilities:

  • Sort door menus according to time of delivery for breakfast.
  • Answer the telephone and record guest information and the food and beverage items ordered.
  • Record all deliveries to the rooms of food, flowers and amenities on the pick-up sheet.
  • Answer questions about all hotel menus and their hours of operation.
  • Total and post all guest charges, including honor bar.
  • Order office supplies for the department.
  • Maintain a clean work environment.
  • Prepare amenity packages.
  • Suggest additional food and beverage items to compliment order.
  • Be familiar with hotel services in order to answer questions and provide assistance to guests.
  • Report any and all problems to management, to ensure guest satisfaction and the protection of company property.
  • Perform side work duties as assigned on daily side work form.
  • Comply with all Pebble Beach Company safety, health and general policies and procedures.

Absolutely Required Skills:

  • Clear and polite manner of communicating.
  • Good math and organizational skills.
  • Ability to work a varied and flexible shift.
  • Food safety certification required.
  • High school diploma or equivalent.

Desired Skills:

  • Food and beverage experience helpful.

Physical Requirements:

Able to sit for long periods of time. Regularly lift and/or move up to 20 pounds. Repetitive hand use.

Why work for us:

  • Enjoy world-class health and wellness benefits after the 90th day of employment. Comprehensive health and life insurance allow you peace of mind. Our state-of-the-art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your familys health needs free of cost.
  • We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
  • Golf on the greatest courses. Even if you dont golf, youll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
  • Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
  • Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.

COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees will be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employees first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.???????

Keywords: Pebble Beach Resorts, Salinas , Order Taker - In-Room Dining (Part Time), Other , Pebble Beach, California

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