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Golf Customer Service Representative (Full Time)

Company: Pebble Beach
Location: Pebble Beach
Posted on: January 15, 2022

Job Description:

Job Description Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have all flocked to Pebble Beach Resorts. This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and the newest addition The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational presented by DELL Technologies, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Pebble Beach Golf Links has hosted six U.S. Opens, five U.S. Amateurs, one PGA Championship and numerous other tournaments. Job Summary: The Primary role of the Golf Customer Service Representative for Pebble Beach Golf Links is to provide guest service at various parts of the operation; bag drop, parking lot, 18th green lawn, and any other surrounding areas. The individual will greet guests and visitors, assist with golf bags upon arrival and departure, and participate in all aspects of the operation with an emphasis on guest service. Essential Duties & Responsibilities: Greet each guest in a polite, friendly manner. Assist guests with golf bags at bag drop. Constantly patrol area to offer assistance to guests carrying their own bag. Drive and keep range shuttle clean. Keep area clean around the Cart Barn and Pro Shop. Count and clean rental sets, clean clubs and guest shoes as requested. Assist in cleaning and returning golf cars to cart barn. Assist the first tee starter and tee captain as needed. Guest bag transfer and storage procedures. Comply with Pebble Beach Company safety and health policies and procedures. Set-up for Pebble Beach Golf Academy events if requested. Understanding of job content and timely completion of routine tasks. Achievement of stated goals and familiarity with the application of PBC policies and procedures. Projection of positive attitude and professional demeanor at all times. Other possible duties include: Maintain cleanliness and order on the driving range and surrounding areas by sweeping, straightening tees and ropes, and emptying trash containers. Keep practice bunker raked and the practice green clean of balls when needed. Ball gathering, ball cleaning, and operation of the ball washing machine. Drive and operate ball picker. Seed and top-dress range surface when needed. Absolutely Required Skills: Friendly and willing to work hard. Team Player. Attention to detail. Able stay on task with limited supervision. High School diploma and must be 18 years of age or older. Valid California drivers license. Desired Skills: Golf background preferred. Physical Requirements: Regularly lift and/or move up to 50 pounds. Repetitive hand use and firm grasping is required. Why work for us: Enjoy world-class health and wellness benefits after the 90th day of employment. Comprehensive health and life insurance allow you peace of mind. Our state-of-the-art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your familys health needs free of cost. We encourage YOU to be our guest . When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa. Golf on the greatest courses. Even if you dont golf, youll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits. Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs. Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work. COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees may be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employees first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keywords: Pebble Beach, Salinas , Golf Customer Service Representative (Full Time), Other , Pebble Beach, California

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