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Call Center Representative (Bilingual)

Company: PEAR Core Solutions, Inc.
Location: Salinas
Posted on: May 12, 2022

Job Description:

Job DescriptionCall Center Representative (Collections Specialist):Credit Consulting Services, a nationally recognized, well established, and highly respected accounts receivable management firm, is seeking a motivated, goal-oriented, and organized professional with strong leadership and communication skills to assist in the recovery of accounts receivables. The Collections Specialist will be responsible for contacting and negotiating payment of delinquent accounts for a variety of clients from different industries. This is a great opportunity with a company that is positioned for growth. We offer competitive compensation, health benefits, profit sharing, and advancement opportunities.What are the Essential Functions of the job?

  • Responsible for contacting consumers for recovery of outstanding debt
  • Utilize skip tracing techniques to locate right parties
  • Overcome stalls and objections of payment
  • Successfully process a variety of payment options including credit cards, checks and cash transactions
  • Clear and accurate documentation of account activity
  • Investigative research in locating responsible parties and potential assets
  • Follow Federal and State laws regulating debt collection
  • Handling correspondence for accounts
  • Submit accounts to be reviewed for litigation and follow up on the litigation processWhat are the requirements?
    • Ability to work in a team environment
    • Ability to use a computer and various software applications for collection purposes
    • Strong organization and prioritization skills
    • Strong communication and negotiation skills
    • Basic math skills
    • Bi-Lingual (English & Spanish)
    • Self-motivated***Prior billing or medical office experience a plus***Powered by JazzHRH8lfzDNnl3

Keywords: PEAR Core Solutions, Inc., Salinas , Call Center Representative (Bilingual), Other , Salinas, California

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