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Customer Service/After Hours Security/Weighmaster

Company: Graniterock
Location: Aromas
Posted on: November 19, 2022

Job Description:

*Job Summary*This position is primarily responsible for ensuring the security, safety, and well-being of all team members, customers, and visitors to the AR Wilson Quarry Property. This position will continually support customers and Graniterock personnel through providing high quality customer service by utilizing and maintaining systems and communication between customers and quarry operations.*Essential Job Accountabilities*Assist customers/truck drivers picking up aggregates, road materials, and dumping recycle materials.Secure premises and personnel by patrolling property, traffic control, and reporting.Respond to emergencies and incidents within designated areas promptly and according to policy.Communicate and work closely with Weighmasters, Sales, Secondary, and Road Materials teamsSupport and maintain Quality Control Systems to ensure that no product arrives or leaves the branch that does not support the expectations of our customers.Assist customer drivers with loading procedures (Key Loading) and the GX2 System, ticketing, and traffic control.Install RF readers on customer trucks and provide automated load-out training for drivers.Investigate and suggest ideas that lead to improved customer experience.*Education and Work Experience** High School Diploma or equivalent.* Some construction industry experience; familiarity with working around heavy equipment and machinery.* Prior experience working in a Quarry environment a plus.*Required Knowledge, Skills and Abilities** Excellent customer service skills* Strong organizational and communication skills* Basic math and computer* Safety awareness* Ability to follow detailed procedures while working in a fast-paced environment with minimal supervision.* Bi-lingual English/Spanish preferred* Must have valid CA Driver's License and clean driving record.* Ability to work various shifts day, swing, and graveyard.This position will cross train with the Customer Service/Weighmaster position.This position has been identified as a "safety sensitive" role and is subject to random drug and alcohol testing, per the Graniterock Substance Abuse policyEqual Opportunity EmployerJob Type: Full-timePay: $18.75 - $21.50 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Parental leave* Retirement plan* Tuition reimbursement* Vision insuranceExperience level:* 1 year* No experience needed* Under 1 yearSchedule:* 8 hour shift* Day shift* Holidays* Monday to Friday* Night shift* Overnight shift* Overtime* Weekend availabilityWork Location: One location

Keywords: Graniterock, Salinas , Customer Service/After Hours Security/Weighmaster, Other , Aromas, California

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