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PT Temp - Aesthetician - Boutique

Company: Benefit Cosmetics
Location: Salinas
Posted on: November 26, 2022

Job Description:

Essential Duties and Responsibilities

* Customer Service/Experience-
* Customer is the number one focus and all employee actions are to reflect this priority.
* Greet customers in 30 seconds or less
* Follow the Beauty ABC's & Service ABC's selling formula, including all processes trained in the Global Service Handbook
* Maintain an enthusiastic floor presence
* Build and maintain good customer relationships
* Keep accurate and complete records in the Retail/POS system
* Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
* Effectively communicate with customers and co-workers
* Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
* Perform only "Benefit trained" services offered on service menu and ensure customer satisfaction
* All other duties as assigned
* Results-
* Achieve daily/ weekly/ monthly individual service goals
* Maintain target services per hour
* Make product recommendations and finish up services by applying corresponding/complimentary product(s)
* Teamwork-
* Promote feel good/ fun and gossip free environment for customers and employees
* Build strong positive relationships and treat others with respect
* Be on time and ready to work all shifts
* Be passionate and tenacious
* Act professionally, ethically and with integrity
* Use good judgment
* Ensure that Brows a-go-go deposits / boutique deposits are maintained in accordance with Benefit's policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder
* Participate in inventory control
* Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
* Communicate inventory needs and concerns to Boutique Proprietor
* Properly and accurately register all sales
* Communicate training needs that will result in increased sales to Boutique Proprietor
* Ensure compliance with all Company and Brows A-Go-Go / Boutique policies and procedures
* Requirements-

Able to perform the following physical duties including, but not limited to:

* Continuous standing/ walking for 8 hours
* Must be comfortable selling makeup & upselling services
* Must be comfortable traffic stopping outside of the Boutique
* Unpacking and lifting boxes up to 40 lbs
* Continuous bending of neck, arms, torso and legs for a minimum of 8 hours.
* Stocking and filling shelves, drawers, and show cases
* Cleaning displays and boutique
* Clean all Service Station and elements.
* Work in a fragrance filled environment
* Employees have physical contact with clients/ customers
* Maintain compliance with state board regulations
* Consistent and reliable attendance
* Operate POS system E-waiver IPad, Boutique technology, laptop (used for on-line scheduling)This position requires the final candidate to successfully pass an E-Verify check.
* All other duties as assigned


* For Aestheticians: Maintain and display a valid state issued aesthetician or waxing license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.
* For Cosmetologists: Maintain and display a valid state issued cosmetology license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.
* Proven strong service history
* Flexibility regarding work hours; ability to work nights, weekends, and some holidays
* Can initiate and manage change in a positive manner
* Comfortable and competent at make-up application and selling
* Strong communication skills
* Adept at problem solving
* Flexible and adaptable to customer needs

Additional job duties if assigned as a key holder in the location

* Maintain authority of personnel in the Boutique
* Verbally communicate with clients and Boutique employees in a clear manner
* Assume all opening/ closing responsibilities
* Receive increased security access within the Retail/ POS system to execute customer returns, discounts and employee transactions
* Maintain excellent cash management; management of the safe and applicable security codes.
* Count cash and balance registers and cash deposits
* Operate POS system, E-waiver IPad, Boutique technology, shipment scanner gun, laptop (used for on-line scheduling), alarm key pad, and calculator
* Partner with the Regional Boutique Proprietor on ALL issues or questions
* Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique
* Use all resources and tools to create the best atmosphere for our customers and employees.

All other duties as assigned


Keywords: Benefit Cosmetics, Salinas , PT Temp - Aesthetician - Boutique, Other , Salinas, California

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