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ERP Software Programmer Analyst III

Company: County of Monterey, CA
Location: Salinas
Posted on: January 15, 2021

Job Description:

Open Until FilledPriority Screen Date: January 1, 2021Exam #: 20/16C44/12SPAll application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled.The Information Technology Department (ITD) consists of four operational divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD initiatives and accomplishments here.The Applications & Customer Support Division of ITD is currently seeking an experienced Software Programmer Analyst to provide development and production support for the County's Enterprise Resource Planning (HRM/Payroll/Finance/Budget) applications and other commercial-off-the-shelf (COTS) solutions. The incumbent will be responsible for the operational support of the ERP applications, developing software integration and complex reports, researching, analyzing and troubleshooting issues, and supporting the nightly scheduled batch cycles. The ideal candidate will be well-versed in application development/implementation, system integration, report development, production support, and have expertise in SQL Server (T-SQL), Power BI, Business Objects, PowerShell, and other Microsoft development platforms. The successful candidate will be able to work collaboratively in a fast-paced team environment, learn and develop technical solutions to business problems, and effectively partner with vendors, appropriate business Subject Matter Experts (SMEs), other ITD teams such as Infrastructure, Operations and Security teams and leaders to meet or exceed customer expectations.The Eligible List established by this recruitment may be used to fill current and future vacancies on a permanent or temporary basis.Examples of DutiesParamount duties include:* Plans, gathers requirements, designs, builds, customizes, tests, implements, and maintains Enterprise Software Systems and operations.* Serves as liaison between vendor, technical support, network team, and departments to resolve complex system problems, and coordinates, implements and documents corrective measures.* Integrates systems across multiple platforms and technologies.* Deploys patches and coordinates the resolution of enterprise server or application problems with vendors, ITD, and departmental support staff to ensure continuous availability, integrity and optimal performance of applications.* Develops applications/dashboards and complex reports for users in support of improved efficiency and streamlined processes.* Produces and maintains technical documentation for the knowledge base.* Designs procedures for testing new and revised software; conducts tests to evaluate conformance to specifications and to identify and correct problems.* Monitors and corrects problems with production systems.* Evaluates, implements and supports Commercial-of-the-Shelf (COTS) solutions.* Participates in educational and professional development programs to remain current in the information technology field.* Provides leadership and mentoring to other software programmers and project teams.To view the job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/16C44.pdf (Download PDF reader)THE SUCCESSFUL CANDIDATEWill have a proven track record demonstrating the following knowledge, skills, and abilities:Knowledge of:* Principles and techniques used in the analysis and development of information technology applications.* Uses and limitations of information technology business applications programming.* Principles and techniques of software and system quality assurance and control.* Principles of information entry, storage and retrieval.* Principles and practices of project and technical documentation.* Principles, practices and techniques for providing customer support.* Principles and practices of project management.* Principles of electronic data communications.* Current developments in information technology.* Windows, SQL Server or other software system and DBMS commands.* Methods and techniques used in virtual or physical client-server systems and server-based network platforms equivalent to those utilized in Monterey County.Skill and Ability to:* Write SQL queries to collect and analyze data, validate conclusions, and make recommendations.* Think creatively to develop new methods, procedures or approaches to achieve desired results.* Modify and write programs for efficient business applications.* Write systems and programming documentation.* Identify and solve problems in programs and production systems.* Apply advanced programming languages and tools.* Follow oral and written instructions and understand complex written procedures, technical manuals and operations documentation.* Write clear, concise instructions and/or training plans.* Communicate complex technical concepts to non-technical users.* Establish and maintain effective work relationships and customer service.* Organize and prioritize work, set priorities to meet deadlines, and work within prescribed time constraints.* Serve as a technical resource and functional lead to others as needed.* Work effectively and maintain efficiency in adverse or emergency situations.Examples of Experience/Education/TrainingAny combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is:Completion of coursework leading to a four (4) year degree in Computer Science or a closely related field; and six (6) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems.ORTen (10) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems.Additional InformationConditions of employment include:Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call, evenings, weekends, holidays, and during times of emergency and/or disaster.The physical and sensory requirements for this classification include:Ability to work at a computer terminal for long periods of time.Benefits:Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.Notes:As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.Application and Selection ProceduresApply On-Line!Our website: www.co.monterey.ca.us/personnelApplications may also be obtained from and submitted to:Monterey County, Information Technology Department, Human ResourcesAttn: Suzanne Paluck, Human Resources Analyst1590 Moffett StreetSalinas, CA 93905Email: palucksm@co.monterey.ca.us - Phone: (831) 759-6984Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technologyThe selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include:* A completed County of Monterey employment application* Responses to the supplemental questionsAll application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.EQUAL OPPORTUNITYMonterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984.

Keywords: County of Monterey, CA, Salinas , ERP Software Programmer Analyst III, Professions , Salinas, California

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