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Front Desk Agent

Company: Ram Hotels LLC
Location: Salinas
Posted on: May 12, 2022

Job Description:

Job Description Front Desk Agent Job Description: Super 8 Salinas has an opening a Front Desk Agent. The ideal candidate is organized, self-motivated, a strong team player, and passionate about the hospitality industry. Major responsibilities include: --- Greeting and registering the guest by providing exceptional guest service during their stay and settling the guest's reservations upon completion of their stay. --- Handle all arrivals, registrations, credit approvals, room assignments, and verifications of the number of nights and rates. --- Maintain and count cash turnover to ensure an accurate cash balance before turning it over to the upcoming shift. --- Assist with hotel reservations to maximize room revenue and occupancy --- Establish and maintain professional relationships and communication with all hotel departments to ensure maximum cooperation, productivity, morale, and guest service. --- Answer guest questions regarding local area and to be able to give proper directions to these are --- Handle guest issues, complaints, and requests and pro-actively resolve them in a manner satisfactory to both the guest and the hotel. --- Actively participate in achieving a safe work environment. --- Perform other related duties as instructed by supervisors. Qualifications: --- High school degree; college degree a plus. --- A minimum of 1 year of customer service experience. --- Excellent communication and interpersonal skills. --- Proficient computer skills. --- Ability to multi-task and problem solve. --- Knowledge of Salinas and surrounding areas. --- Ability to work a flexible schedule based on business needs. Physical Requirements: --- Ability to stand for long periods (which may include an entire shift Company Description Super 8 is under Wyndham located in Salinas. It is about 70 rooms with swimming pool.

Keywords: Ram Hotels LLC, Salinas , Front Desk Agent, Sales , Salinas, California

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